Transcript:

This video is going to talk about pet fees. We need to know how pet fees are going to be handled.

These are pet fees that are charged to guests if they're bringing any kind of pet to a property.

Again, we realize not every property manager has these, but most of them do and we need, like all these other items we're going through, we need a default option.

Either the pet fees are kept by the property management company as income, they are passed on to the owners where the management company takes commission, or they're passed on to the owners and the management company does not take commission.

We can always change individual payouts. We can always change settings. If a certain property is treated, one way please let us know.

We can accommodate most things, but this default setting is going to help us configure the system. The pet fees normally follow the cleaning fees in our experience, because a lot of times the pet fee is associated with a higher cleaning fee. About 60% of our property managers keep the pet fees as revenue, and then the rest either pass it back to the owners with or without commission.